ChainedSSL Create CSR
ChainedSSL Install
ChainedSSL Site Seal

FreeSSL Create CSR
FreeSSL Install
FreeSSL Site Seal

Pro Level Create CSR

FAQs

Guides & Whitepapers

Contact our SSL technical support team:

Certificate Support:

StarterSSL Certificate Customers
Please contact us at support@freessl.com or call us on the numbers above.
. StarterSSL - Generate a CSR
. StarterSSL - Install a Certificate
. StarterSSL - Get your "Secured by StarterSSL" site seal

FreeSSL Certificate Customers
Please contact us at support@freessl.com or call us on the numbers above.
. FreeSSL - Generate a CSR
. FreeSSL - Install a Certificate
. FreeSSL - Get your "Secured by FreeSSL" site seal

ChainedSSL Wildcard Certificate Customers
Please contact us at support@freessl.com or call us on the numbers above.

. ChainedSSL - How to Generate a CSR
. ChainedSSL - How to Install a Certificate
. ChainedSSL - Get your "Secured by ChainedSSL" site seal

Professional Level Certificate Customers
Pre-sales please contact us at sales@freessl.com or call the above numbers. When you purchase Professional Level Certificates from FreeSSL.com you receive support from the GeoTrust Rapid Response support team.
. Professional Level Certificates - Generate a CSR



Frequently Asked Questions
We have several FAQs to help you:

. Commercial and general SSL related questions FAQ

. Technical issues and enrollment issues FAQ

. Product Selection Wizard - helps you choose the best SSL certificate for you

Quick Links

. What is ChainedSSL?

. What is FreeSSL?

. Can I secure multiple subdomains with a single Certificate?

. What do I need to enroll for an SSL Certificate for my webserver?

. The enrollment form says my CSR is invalid

. I have not received any emails from FreeSSL.com since enrolling

. My browser informs me of errors when I browse to the secure part of my site

Refund Policy
If the certificate does not work as intended and you need a replacement or a refund, FreeSSL.com will cancel, reissue or refund fees following issuance or renewal of a FreeSSL, ChainedSSL upon request by the Subscriber within seven (7) days of issue date.

To request a cancellation, refund or a reissue, a Subscriber should contact FreeSSL.com's customer service using the customer support at US 720 359 1590 or Europe +44 870 4325190.

If a Subscriber has paid the fees for the Certificate to another party such as a reseller, the Subscriber should request the refund from that party.

© 2003 InnoSSL.com.