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StarterSSL Create CSR
StarterSSL Install
StarterSSL Site Seal

ChainedSSL Create CSR
ChainedSSL Install
ChainedSSL Site Seal

FreeSSL Create CSR
FreeSSL Install
FreeSSL Site Seal

Pro Level Create CSR

 

FAQs

Guides & Whitepapers

Contact our SSL technical support team:

If you require live sales assistance please contact us:

Sales Contact

Sales Tel: 718-888-5800

Office hours : 9:30am to 7:00pm
                    (Mon to Fri)

Live Support

     223-186-192

     innossl_support@hotmail.com

If you require technical assistance please contact local Geotrust Australia:

FreeSSL.com US:

Tel: 720 359 1590
Fax: 720 528 8160

Office hours: 1am to 9pm EST

Geotrust AU

Technical Tel: 03 9326 2020

Office hours: EST. 8:00am to 5:30pm                    (Mon to Fri)

For customer support, click here 

Certificate Support:

StarterSSL Certificate Customers
Please contact us at support@freessl.com or call us on the numbers above.
. StarterSSL - Generate a CSR
. StarterSSL - Install a Certificate
. StarterSSL - Get your "Secured by StarterSSL" site seal


FreeSSL Certificate Customers

Please contact us at support@freessl.com or call us on the numbers above.
. FreeSSL - Generate a CSR
. FreeSSL - Install a Certificate
. FreeSSL - Get your "Secured by FreeSSL" site seal


ChainedSSL Wildcard Certificate Customers
Please contact us at support@freessl.com or call us on the numbers above.

. ChainedSSL - How to Generate a CSR
. ChainedSSL - How to Install a Certificate
. ChainedSSL - Get your "Secured by ChainedSSL" site seal


Professional Level Certificate Customers
Pre-sales please contact us at sales@freessl.com or call the above numbers. When you purchase Professional Level Certificates from FreeSSL.com you receive support from the GeoTrust Rapid Response support team.
. Professional Level Certificates - Generate a CSR



Frequently Asked Questions

We have several FAQs to help you:

Commercial and general SSL related questions FAQ

Technical issues and enrollment issues FAQ

Product Selection Wizard - helps you choose the best SSL certificate for you


Quick Links


What is ChainedSSL?

What is FreeSSL?

Can I secure multiple subdomains with a single Certificate?

What do I need to enroll for an SSL Certificate for my webserver?

The enrollment form says my CSR is invalid

I have not received any emails from FreeSSL.com since enrolling

My browser informs me of errors when I browse to the secure part of my site


Refund Policy
If the certificate does not work as intended and you need a replacement or a refund, FreeSSL.com will cancel, reissue or refund fees following issuance or renewal of a FreeSSL, ChainedSSL upon request by the Subscriber within seven (7) days of issue date.

To request a cancellation, refund or a reissue, a Subscriber should contact FreeSSL.com's customer service using the customer support at US 720 359 1590 or Europe +44 870 4325190.

If a Subscriber has paid the fees for the Certificate to another party such as a reseller, the Subscriber should request the refund from that party.

 

 

© 2003 InnoSSL.com.